Terms & Conditions

1. Agreement to Terms

By accessing and using TenancyAgreementTemplate.co.uk ("the Website", "our service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our service.

2. Description of Service

TenancyAgreementTemplate.co.uk provides digital assured shorthold tenancy (AST) agreement templates and related landlord documents for landlords and tenants operating in England and Wales. Our templates are aligned with the Housing Act 1988 (as amended) and current landlord-tenant legislation as of 2026.

3. Products and Pricing

• PDF Only: £14.99 — Non-editable PDF format
• PDF + Word: £19.99 — Both PDF and editable Word formats
• Landlord Essentials Pack: £29.99 — Tenancy agreement plus 7 landlord document templates in both formats

All prices are in GBP. We reserve the right to modify pricing at any time.

4. Payment and Delivery

Payment is processed securely through Stripe. Upon successful payment, you will receive immediate access to download your purchased documents. Download links are also sent to your email address.

5. Refund Policy

Due to the digital nature of our products and instant delivery, all sales are final. We do not offer refunds once you have accessed or downloaded your documents. If you experience technical issues preventing download, please contact support@tenancyagreementtemplate.co.uk within 48 hours of purchase.

6. Intellectual Property

The templates, website content, and all materials provided by TenancyAgreementTemplate.co.uk are protected by copyright and other intellectual property laws. You may use the purchased templates for creating tenancy agreements for your own properties. You may not resell, redistribute, or claim ownership of our templates.

7. Disclaimer of Legal Advice

Our templates are designed to be compliant with UK landlord-tenant law, but they are NOT a substitute for professional legal advice. We are not a law firm and do not provide legal services. For complex tenancy situations, disputes, or specific legal questions, we strongly recommend consulting a qualified solicitor or housing specialist.

8. Limitation of Liability

To the fullest extent permitted by law, TenancyAgreementTemplate.co.uk shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service or templates. Our maximum liability to you for any claim is limited to the amount you paid for the product.

9. User Responsibilities

You agree to:

• Provide accurate information when creating tenancy agreements
• Review all generated documents carefully before use
• Ensure agreements comply with your specific circumstances and local requirements
• Comply with all landlord legal obligations including deposit protection, Right to Rent checks, and prescribed information requirements
• Not use our service for any unlawful purpose

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions about these Terms and Conditions, contact us at:
Email: legal@tenancyagreementtemplate.co.uk