Privacy Policy

1. Introduction

TenancyAgreementTemplate.co.uk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect information that you provide directly to us:

• Agreement details (landlord name and address, tenant information, property address, rent and deposit amounts)
• Email address for order confirmation and download links
• Payment information (processed securely by Stripe — we do not store card details)

3. How We Use Your Information

We use your information to:

• Generate your personalised tenancy agreement documents
• Process your payment and deliver your purchased products
• Send you order confirmations and download links
• Respond to your enquiries and provide customer support
• Improve our services and user experience

4. Data Storage and Security

Your agreement data is temporarily stored in your browser's session storage during the creation process and is not permanently saved on our servers. Payment processing is handled by Stripe, a PCI DSS compliant payment processor. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Payment processors (Stripe) to process transactions
• Service providers who assist in operating our website
• Law enforcement or regulatory authorities when required by law

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data

To exercise any of these rights, please contact us at privacy@tenancyagreementtemplate.co.uk

7. Cookies

We use essential cookies to ensure our website functions properly and to maintain your session during the agreement creation process. We use analytics cookies to understand how visitors use our site and improve user experience.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@tenancyagreementtemplate.co.uk